Building Safer Jobsites: Lessons from Our Client Safety Roundtable

By TOM SOLER

Every month, our risk and safety team hosts a roundtable with clients to share what’s working – and what’s not – on jobsites.

These conversations are invaluable because they uncover practical strategies that improve safety culture and reduce risk. Here are the most impactful insights from our latest session:

Start with Serious Injuries and Fatalities

One clear takeaway: focus on preventing serious injuries and fatalities first. Industry research shows that when leadership prioritizes SIF risks, overall safety performance improves. This approach sets the tone for a proactive safety culture.

Technology Is Transforming Safety

AI-powered tools are changing the game:

• Platforms can now identify hazards from photos and even generate toolbox talks.
• Digital systems like 811 Spotter help manage utility tickets and flag missing data, reducing strike risks.
• Communication tools that connect the office and field improve planning and reduce last-minute “shoot from the hip” decisions        Leadership Development Matters

Promoting someone just because they’ve “been around” doesn’t work. Instead:

• Find individuals with the right attitude and train them.
• Use programs like AGC Leadership Academies or union-led initiatives.
• Schedule follow-ups after leadership training to sustain progress.
• Host monthly field leader meetings and mid-season check-ins to keep accountability strong.                                                            Accountability Drives Results

One client shared a powerful example: when crews come to the office after a utility hit involving equipment over $1,000, incidents dropped significantly. Why? It forces everyone to understand why it happened and take ownership.

Other proven strategies:

• Gemba walks to role-play incidents and clarify root causes.
• Detailed reporting for claims—takes only 10 minutes and gets buy-in from the field.
• Visual documentation (photos, videos) of utility hits and repairs to track costs and prevent repeat mistakes.                                                   Hire for Safety

Former public workers and military veterans often excel in safety roles thanks to their discipline and leadership skills. Resources like Hiring Our Heroes and Eagles Group can help you find candidates with the right mindset.

Prepare for New OSHA Standards

The OSHA heat standard is coming soon. Start planning now to ensure compliance and protect your crews from heat-related illnesses.

Communication Is Key

Simple conversations matter. Leaders need to understand the weight of their decisions and communicate clearly. Digital tools that allow the office to assign tasks and share plans with the field bridge gaps and reduce risk.

Final Thought

Safety isn’t just about rules. It’s about leadership, accountability and continuous improvement. By leveraging technology, investing in people and fostering open communication, we can create safer jobsites and stronger businesses.

Tom Soler is a client executive PC at Holmes Murphy.