FAQ Page

Below, you'll find a list of the most common questions and concerns we've encountered from site members. If you are looking for information on making a gift, please refer to our Giving FAQ Page

Here are the categories of topics:

Account Activation and Login

Q.  How do I log in or activate my account?


A.  There is a login box on the left hand side. If you are already registered, you can enter your username and password there. If you need to set up your account for the first time, click on “First Time Login” in the top right hand side. You will need your ID number in order to set up your account. Please fill out this form so that we can locate you in our database and we will email you your ID number or email us with your Full Name, School, and Year at alum@cnr.edu and we will respond within 2-3 business days.

Q.  I forgot my username or password


A.  On the login page, there are links underneath the login form that give you instructions on how to recover your username or password. In both cases, you will enter the e-mail address you used when registering your account and an email will be sent to you with either your username or a link to reset your password.

Q.  When I try to reset my username and/or password, I'm told my e-mail address can't be found


A.  This means that the system has a different e-mail address associated with your account - perhaps you are using a different e-mail address and did not update your account information. Email us at alum@cnr.edu to make sure that we have the correct email address for you.

Q.  What is the "I'm registered" button I keep seeing on forms?

A.  This button allows you to sign into your account and the required information will pre-populate for your transaction. It is a way to save time when registering for an event or making a gift, but is not required.
 

Q. How do I update my account information?

A. Once you have signed in with your username and password you can click the "Edit My Account" link in the top right-hand navigation section. Use the different tabs at the top of the page to update different sections of your account. Make sure to save your changes.

Q.  Why should I register for www.mycnr.com?

A.  Registering for the online community will give you access to password protected pages of the online community such as classmate search and class notes. By registering and signing in every time you come to the website your information will pre-populate when you fill out forms and it will make the process easier for you.

Q.  I am a current student, where do I go to register for classes?

A. The student registration page can be found at https://mycnr.cnr.edu/

Update Contact Information

Q.  How can I update my address, contact information, or business information?


A.  The easiest way is to use the alumnae/i update form. You can also follow the instructions above on how to register for the online community or update your contact information after you have signed in.

Q.  How can I notify the Alumnae/i office of the death of a classmate or family member?


A.  The college periodically updates a listing of deceased alumnae/i and friends at www.mycnr.com/deceasedlist
To update the alumnae/i office with news of a deceased alumna/us or friend, you can fill out this online form with as much information as possible at www.mycnr.com/deathnotice

Alumnae/i Benefits/Services

Q.  Where can I find Class Notes?

A.  Class notes that are published online by alumnae/i are listed at www.mycnr.com/classnotes
This page requires a login to view the content and search notes.

Q.  How do I access the Alumnae/i Directory?


A. The online directory for alumnae/i can be found under the “Keep in Touch” drop down section under “Find Classmates.” You will need to login with your username and password to access this directory.

Q.  I am looking to contact an alumna/us and I can’t find them in the online directory?

A.  You can email the alumnae/i office with your contact information and we will do our best to pass along your contact information to them if we have a valid address or email. Due to privacy concerns, we do not release alumnae/i contact information without prior consent.
 

Q.  Where can I find my class or school page?


A.  Class/School pages can be found at www.mycnr.com/classpages
To look up your class page, or the page of another class, simply select the page from the drop down list of class pages. If your class or school does not have a page email the alumnae/i office to set one up.

Q.  How do I apply for an alumnae/i ID card?

A.  You can find out more information about the alumnae/i id card and other alumnae/i benefits at www.mycnr.com/benefits. You must come to the CNR Main Campus in order to have your form signed in the Alumnae/i Office at Mooney Center Room 213.

Communications

Q.  How can I unsubscribe from emails?

A.  If you have a current email from the alumnae/i office there should be an unsubscribe option at the bottom of the email. You can unsubscribe there or email us with your Full Name, School and Year at alum@cnr.edu.

Q.  Can I view past issues of The Quarterly or CNR Report online?

A.  Yes, you can find past issues of The Quarterly at http://www.cnr.edu/AboutCNR/Quarterly and past issues of the CNR report at http://www.cnr.edu/AboutCNR/CNRReport.

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The College of New Rochelle

29 Castle Place | New Rochelle, New York 10805
Phone: (914) 654-5240 | Toll Free: 1-800-850-1904 | Email: alum@cnr.edu